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If your municipality isn't fixing it, put it on the map.

Baladi Map is a free public map where anyone in Lebanon documents a problem their municipality is responsible for, with a photo, a date and a location, and it stays public until it is solved.

Report a problemSee the map

The founder

Roy Bou Nassif, founder of Baladi Map.

Roy Bou Nassif

Roy Bou Nassif is a mechanical engineer with a master's in industrial engineering and engineering management, from Ardeh in Zgharta, North Lebanon. He grew up between Lebanon and Australia, and the contrast between the two never left him: in one country, a resident's complaint becomes a case number that someone answers for; in the other, it becomes a WhatsApp message that disappears in a week.

He designed, built and funds Baladi Map alone. The platform takes no outside money, carries no ads, and belongs to no one but the public record it keeps. That independence is not a limitation, it is the point: a record about institutions can only be trusted if no institution pays for it.

As seen in

Syndicated internationally by The Japan Times, Berliner Tageszeitung, Journal de Bruxelles, Heraldo de Madrid, Morning Chronicle, Arizona Tribune and The National Times.

Why this exists

You photograph the problem. You send it to five WhatsApp groups. Everyone agrees it is unacceptable, and a week later the photograph is gone and the problem is not. Nobody was lazy. Everybody cared, into a medium designed to forget.

Lebanon has never had a public record of what its municipalities fail to fix. Not because it is technically hard, but because nobody built one. Baladi Map is that record. Nothing on it disappears, nothing gets buried, and what is written down can be counted, and what can be counted can be asked about.

What belongs on the map

Anything a municipality can be held responsible for. A private crane parked on public land for years. A sidewalk closed off by a shop. A junction with no traffic lights. Noise from modified vehicles. Generator violations. Uncollected waste, a water leak, a broken streetlight, a damaged road. If the council answers for it, it belongs on the map.

How it works

  1. 1

    Take a photo of the problem.

  2. 2

    Send it: on baladimap.com, on the app in Arabic, English or French, or simply by WhatsApp to +961 76 101 062, like you'd send it to a friend.

  3. 3

    Location is read from your device; add a title and a short description. Under a minute, no account needed.

  4. 4

    We review every report before it goes public. Faces and license plates are blurred automatically. Nothing publishes unreviewed.

  5. 5

    The report is pinned publicly on its municipality's page with its date, permanently. Others can confirm they are affected too.

  6. 6

    The municipality can respond publicly. But "fixed" is confirmed only by residents, never declared by the council or by us.

Get the iPhone appGet the Android app

For municipalities

Every municipality in Lebanon, around 1,100 of them, already has its page on Baladi Map. Your council can claim a free dashboard: see every report in your area, respond publicly, show what you fixed, and flag what falls outside your legal responsibility. The record is also how your work becomes visible.

Request your municipality's access

Questions

Is this political?
No. No party, no politician, no names, ever. The platform covers municipal responsibilities only; the moment it covers anything else it stops being useful.
Can a municipality remove a report?
No. It can respond publicly, show it fixed it, or flag that the issue is outside its jurisdiction. It cannot delete or edit.
Why isn't my report published yet?
Every report is reviewed by a person first, to check it is within municipal responsibility and accurate.
Does it cost anything?
Nothing, for residents and for municipalities, permanently.
Who confirms a problem is fixed?
Residents. Only residents.

Contact

Press inquiries welcome.

Baladi Map is an independent civic platform. It is not affiliated with any government body, political party, or organization. Reports are submitted by residents and reviewed for scope and accuracy before publication.